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In the event of an emergency, Coperion offers support geared to the speedy reinstatement of the target status of the machinery/plant. Coperion operates a group of troubleshooting specialists who are immediately called upon following receipt of a fault notification from the customer.
The Coperion Emergency Organization is on call 7 days a week, round the clock. The spare parts express delivery service is directly linked to this organization. Using tele-service, it is possible to locate the problem speedily using technical evaluations by specialists within the company.
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