>> Compounding & Extrusion, Materials Handling.
Remote service for compounders and extruders and for materials handling
With the ServiceBox Coperion offers an integrated system for online monitoring and failure recording in extruders and compounders. Coperion ensures trouble-free compounding with stable product quality.
Maintenance, failure analysis and troubleshooting take place via a classic link or a Virtual Private Network (VPN) – also for all materials handling systems. This service is offered as a 24/7 hotline in connection with a service contract.
| Your advantages |
|---|
| Use of the existing data network infrastructure for extensive, successful online remote diagnosis |
| Reliable data backup function |
| Automatic online failure message to Coperion and quick support by our team of experts |
| Integration and monitoring of a number of plants and components by standardized interfaces and very simple integration of condition monitoring modules |
| Active start-up support by Coperion |
| Observance of defined response times to effectively reduce the downtime of your plant |
| Simple transmission of software updates |
| Online adaptation of the control parameters |
| Reduction of expensive on-site assignments |
| Optional services |
|---|
| Efficient ticket management with delegation of the troubleshooting either to Coperion experts or your own employees |
| Active alarm system, triggered for example by emergency stop function with immediate notification of defined contacts |
| Service schedule with automatic check-control function (calendar or operating hour-controlled) |
| Preventive failure detection to eliminate production shut |
| 24/7 hotline in connection with service contract |
