>> MyCoperion. Welcome to the new Coperion customer portal for service orders.

MyCoperion - the service portal of Coperion

MyCoperion - Functions and advantages of the portal: › Show Video

We create confidence through transparency. We have introduced the MyCoperion online platform offering you a fast, convenient way to keep you up to date about the progress of your spare parts inquiries and orders - anytime, anywhere. ln addition, you can access the digital Spare Parts Catalogue and view your machine documentation. This makes handling of your service orders even more transparent and convenient.

The advantages of MyCoperion at a glance:
24-hour worldwide availability
All the relevant information about your current inquiries and orders available at a glance
An up to date view of the latest delivery dates at all times
Easy identification of spare parts by the digital Spare Parts
Synergy permits right sizing of our global spare parts stocks
Convenient display of your machine documentation
High data security through an industrially tested, standardized
security concept
Detailed access concept with individual user profiles for your
And another piece of good news: The customer portal is being expanded gradually – wait and see!

The “Offer Tracking” function gives you an overview of the state of progress of your inquiries. If you want to find out about the status of your spare parts orders, you can find the latest delivery dates and further details about your spare parts orders under the “Order Tracking” function.

You can also look at your machine documentation immediately online. The “Operating Manuals” function allows you to navigate conveniently in a user-friendly, intuitively operable user interface and get all the information about your machines in compressed form.

We also provide a special feature with the digital “Spare Parts Catalogue”. Here, you can not only easily identify the necessary spare parts in drawings and inquire with a shopping basket function, this tool also offers you the possibility of determining the frequency of use of a spare part. Synergy permits right sizing of your spare parts stocks.

Digital Spare Parts Catalogue from MyCoperion
Digital Spare Parts Catalogue from MyCoperion

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Training videos

We have created some training videos which show all functions and advantages of MyCoperion.

>To the training videos

Please note

Currently MyCoperion is only available to European and South American customers. In the next expansion stage it will be made accessible also to customers from NAFTA. Information will follow soon.