Service Agreements - for Maximum Operational Reliability and Availability of Your Systems

Our entry-level package focuses on the basic inspection of your extruder. Our service technicians carry out various tests on site, e.g. wear measurements such as the barrel bore measurement. We use this data to create detailed inspection reports that document the current condition of the equipment while also making recommendations for necessary measures - such as replacing worn screw elements.

Based on the inspection results, we carry out all maintenance work as part of the maintenance package - including minor repairs. This keeps your system in reliable operating condition at all times.

With the remote support service agreement, we offer you a permanent connection to our team of experts. Secure remote access to your system is possible via the Coperion ServiceBox. As soon as an error is detected, we can respond immediately and provide targeted assistance.

In combination with remote support, C-BEYOND gives you access to our digital platform, which provides numerous intelligent services and applications to increase the efficiency of your systems. With the integrated OEE dashboard, you can track the performance of your system at all times. Key production figures can be analyzed in real time - deviations in throughput, plant availability or product quality are immediately visible and faults can be diagnosed efficiently. C-BEYOND also calculates energy consumption and CO₂ emissions per kilogram of material produced for each production batch.

In addition to our product portfolio and service agreements, we are thrilled to announce that we are now also offering gearbox vibration measurements on running extruders in accordance with DIN ISO 20816. The measurement is carried out using a portable measuring device with which we record the vibrations of the bearings at predefined points. This enables us to predict potential bearing damage at an early stage and initiate countermeasures.