Using remote service, Coperion can now support both an extruder’s seamless operation as well as material handling and any associated components as needed. The operator determines with pinpoint accuracy when Coperion should provide support for which machine and which unit.
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New ServiceBox CSB 4.0 for Coperion Compounding Systems
The new ServiceBox CSB 4.0 greatly expands remote service support options for Coperion compounding systems.
The new Coperion ServiceBox CSB 4.0 will replace the previous ServiceBox. The old Coperion ServiceBox CSB will only be supported until the end of 2025. After that, remote service via the old ServiceBox will no longer be possible.MORE DETAILS
ServiceBox Upgrade Options
We offer several options for replacing the old Coperion ServiceBox with the new CSB 4.0:
Exchange free of charge as part of any control system update, including OPC-UA or C-Beyond 4.0 upgrades.
The CSB can be exchanged as part of a service agreement.
Safety, Time Savings and Cost Savings in One Box
The objective of our remote services is to ensure your compounding process operates as smoothly as possible, maximizing profitability and stable high product quality.
With the new Coperion ServiceBox CSB 4.0, we are able to monitor both the extruder and associated material handling equipment online and to detect possible malfunctions during operation.
On request, we can actively support the start-up process of a system. We perform fast online remote diagnostics and help with expert know-how to increase the efficiency of your plant.
Error messages can automatically be forwarded to Coperion to ensure the fastest possible response to potential risks to the smooth operation of your system. Software updates are easy to run. Significantly fewer laborious, cost-intensive onsite service calls are needed.
A new addition to the Coperion ServiceBox CSB 4.0 is the operator's ability to separately activate each Coperion system independently for remote service.
Head of Online Service, Service Compounding & Extrusion
- email: email@example.com
- telephone: +49 711 897 3707